- Check account balance(s)
- Upload/File claims
- Print account statements (current & previous plan year)
- Verify your elections
- Review your payments (checks/ACH & card transactions)
- Manage your direct deposit
Don't forget - You can sign up at any time to receive text message alerts the moment CPN has received your claim, when you swipe your card and need to verify a charge, or even get an instant alert as to why your card declined at a merchant.
Always be aware dates of service must be incurred during your current plan year (see your HR/Benefits department for your scheduled plan year). Example: Companies with plan years January to December may only claim dates of service that have incurred between January and December of their current plan year. Therefore, take 2013 for example - 1.1.2013 to 12.31.2013. You cannot claim a date of service from 2012. If you do, the amount will be adjusted and you will be required to pay this amount back to the plan out of your pocket. You should only file claims/swipe your card to pay for services incurred from 1.1.2013-12.31.2013.
FINALLY - Lose or misplace your card? No problem. Contact the lost/stolen card center toll free.
