Monday, April 1, 2013

Effective April 1, 2013...



Overview of the Durbin Amendments:
The Durbin amendment, Section 1075, of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 called for the U.S. Federal Reserve Board (FRB) to develop regulatory provisions that affect debit interchange rates, network exclusivity arrangements and transaction routing restrictions. The final regulations were issued on June 29, 2011.

The final rules related to network exclusivity prohibits all debit card issuers and networks from restricting the number of networks over which electronic debit transactions may be processed to less than two unaffiliated networks without regard to the authorized method. Meaning, one signature based network and one unaffiliated PIN based network. The effective date for issuers of certain health-related and other benefit cards is April 1, 2013.


Do I need a personal identification number (PIN)?
No, a personal identification number (PIN) is not required to use your flex debit card. To pay for purchases at merchants accepting debit cards, you can use the Card as you would a credit card, by selecting the “credit” payment option. If you would like to request an optional personal identification number (PIN), you can use your card as you would a debit card, by selecting “debit” payment option and entering the PIN at the merchant. The PIN cannot be used to give cash access at ATMs or cash back at the merchants.


How do I order a PIN #?
You may request your optional personal identification number (PIN), by contacting toll free: 866.679.7649. You will also use this hotline number if you lose/misplace your PIN number.


CPN is not involved with this process. CPN’s customer service cannot issue/reset personal identification numbers (PINs).


Thank you.
CPN Management

Thursday, January 17, 2013

IRS Increases Transit & Parking Limits

As a result of the American Taxpayer Relief Act of 2012, the IRS has released additional annual inflation adjustments and other tax changes for tax year 2013.

Qualified transportation benefits - monthly transit and parking limits for 2013

For the 2013 tax year, the monthly limit for transit passes and transportation in a commuter vehicle is $245, up from $240 in 2012. 

Parking has also increased to $245, up from $240 in 2012. 

Details are in Revenue Procedure 2013-15, available at http://www.irs.gov/pub/irs-drop/rp-13-15.pdf

Wednesday, November 21, 2012

Happy Holidays from CPN!



CPN will be closed...

Thursday, November 22nd & Friday, November 23rd 
to observe the Thanksgiving Holiday.

If you are a client whose scheduled reimbursement processing date falls on the date above, please see the below payment schedule.

  • Claims received no later than 8:00a.m., CDT, Wednesday, November 21st will be processed the same day.

  • Claims will also be processed on Monday, November 26th.


Thank you and CPN wishes you all a wonderful holiday season.


Monday, November 12, 2012

Effective Immediately - NEW CPN Policy - Customer Service Calls



Effective Immediately, CPN has put into place a new policy for taking incoming calls from spouses/dependents of your Participants (Account Holder).

Any calls into CPN’s customer service MUST be from the Participant/Account Holder, not the spouse or dependent. If a spouse or dependent calls to request a card, CPN will direct them to the MyFlexOnline that is available for the participant who holds the account.

If the participant/account holder gives their spouse/dependent access to their MyFlexOnline account, there they can request a card for themselves. Otherwise, the participant/account holder can call CPN’s customer service department and request one in their name.

CPN apologizes for any inconvenience this may cause, but it is the in the best interest of the Participant. We appreciate your understanding. This same policy is also honored by VISA’s lost/stolen hotline. Only the participant may call in to report a card lost/stolen for security reasons. CPN values and upholds the same type of security to protect all participants’ accounts.

Thank you,
CPN Management

Tuesday, October 30, 2012

CPN's Halloween 2012

Corporate Planning Network's 
2012 Halloween Party

Five little pumpkins sitting on a gate,
The first one said,
"Oh my, it's getting late."
The second one said,
"But we don't care."
The third one said,
"I see witches in the air."
The fourth one said,
"Let's run, and run, and run."
The fifth one said,
"Get ready for some fun."
Then whoosh went the wind,
And out went the lights,
And five little pumpkins rolled out of sight!


PUMPKIN CONTEST WINNERS!!!!!






CPN's Family!






Thursday, August 30, 2012

CPN Holiday Schedule - Labor Day


Please note CPN will be closed, Monday, September 3rd to observe Labor Day.

If your company's scheduled reimbursement processing date falls on the date above, please see the below payment schedule.

  • Claims received no later than 8:00a.m., CDT, Friday, August 31st, will be processed the same day.
  • Claims will also be processed on Tuesday, September 4th.

Thank you and CPN wishes you all a great and safe Labor Day weekend.

Monday, August 13, 2012

Upcoming 2013 CPN Renewal Information


This notification is addressed to Debit Card Clients who are on a calendar year plan year (January to December) ONLY. 
If your plan year is not on a calendar year, you may delete this notification.



CPN will begin to send 2013 Calendar Year Renewal Packets via email in the next few weeks. Everyone should receive their renewal packet no later than October 15th. If you do not, please contact Katherine Reder via email katherine@cpnflex.com.

Below are some very important reminders for you as well as helpful information you may want to communicate to your participants.



Unreimbursed Medical Maximum
IRS max set limit at $2,500

As you know, the IRS has set the maximum limit on Health Unreimbursed Flexible Spending Accounts at $2,500 effective January 1, 2013. For companies whose 2012 FSA maximum are currently set over $2,500, you will notice your FSA maximum has been lowered to the new amount in your 2013 renewal packet. Those with limits already set at $2,500 or lower, will be fine. However, if any client needs to make changes to your maximum amounts, please contact Katherine Reder.



2012 Card Request Deadline

The deadline to order 2012 take care® cards for new hires, etc. will be October 31, 2012. Keep in mind, any new hire information you send CPN on or after October 31st, they will be required to submit paper claims and request reimbursement from their 2012 account.



“Dates of Service” Reminder

Please remind participants they cannot use their 2013 take care card to pay for 2012 dates of service*. This will require the charge amount to be adjusted, and the participant will be responsible for paying CPN back. This is the most commonly seen occurrence and CPN cannot stress its importance enough. If the amount is not paid back by the employee, the employer will be invoiced for the balance due amount.



*“Dates of Service” Reminder with 2 ½ Month Claims Extension on Medical FSA Plan

Participants who enroll in the FSA for 2013 and still have 2012 FSA money left, may use their take care card to pay for services, and funds will be deducted from their 2012 monies (if available) but only until 3-15-2013.

IMPORTANT: Participants must keep up with their 2012 FSA balance. If they use their take care card to pay for a 2012 dates of service in the 2013 plan year, and the charge amount is greater than their 2012 FSA available balance, the difference will be deducted from their 2013 FSA, which is not allowed and will be adjusted requiring the participant to pay back to CPN.

During this 2 ½ month extension, the card may be use for 2013 dates of service as well, but if funds are available in the participant’s 2012 FSA, it will pay from the 2012 FSA first until the balance goes to zero ($0.00) – this is OK, but keep in mind, if a participant swipes for a 2013 date of service and uses all their 2012 FSA money, and then comes up with a 2012 date of service bill they need to pay, they will not be able to claim this expense because their 2012 FSA balance will at that point be zero ($0.00).



Pending IRS-verification on charges made on a prior account

Participants need to check their MyFlexOnline account by going to www.cpnflex.com to see if they have any charges requiring IRS-verification. They may view this list from their “pending payments” screen. If their current plan year card is placed on suspension due to pending itemized statements or Explanation of Benefits, this will also cause their “future” card status to remain suspended until their prior plan year has been addressed.


Thank you for allowing CPN to be your plan administrator and we look forward to yet another great year.

CPN Management