WOW CPN is thrilled to announce several new
enhancements
now available.
iPhone® and Android® Mobile App
The
iPhone® and Android® App is now available.
Need
to check your balance, file a claim or submit an itemized statement/EOB? Now
you can, with our new apps for the iPhone® and Android®. They’re FREE! Just
search for “MyFlex” at the iTunes® App Store or
Google
Play. To log in, use the same ID and password as you do for the
MyFlexOnline website.
Stay in touch with text or email notifications
Maybe,
you’d like to get a text when your claim is processed. Well, now you can! Just
log into MyFlexOnline and go to “Settings” / “Manage E-mail and Text
Notifications”. You can also find this option by clicking on “MyFlex Mobile
Alerts” under “Go Mobile”. Once you sign-up you are on your way to
receiving a text message when:
1.
your claim has been processed.
2.
substantiation is required (this is sent once card swipe settles
from the bank).
3.
a flex card is declined (this notification is sent
immediately).
Everyone
who has a MyFlexOnline email will receive email notifications. If you
wish to opt for the text notification as well, you must sign up for this by
following the above steps. You may change this option at any time.
Take advantage of the new convenient way of uploading your
documents.
Upload
your itemized statement/EOB to request reimbursement or substantiate debit card
charges simply from your Mobile App or your MyFlexOnline account. No more
faxing/mailing.