Tuesday, April 16, 2013

MOBILE TECHNOLOGY IS HERE!



WOW CPN is thrilled to announce several new enhancements  
now available.



iPhone® and Android® Mobile App

The iPhone® and Android® App is now available.
Need to check your balance, file a claim or submit an itemized statement/EOB? Now you can, with our new apps for the iPhone® and Android®. They’re FREE! Just search for “MyFlex” at the iTunes® App Store or Google Play. To log in, use the same ID and password as you do for the MyFlexOnline website.


Stay in touch with text or email notifications

Maybe, you’d like to get a text when your claim is processed. Well, now you can! Just log into MyFlexOnline and go to “Settings” / “Manage E-mail and Text Notifications”. You can also find this option by clicking on “MyFlex Mobile Alerts” under “Go Mobile”.  Once you sign-up you are on your way to receiving a text message when:
1.       your claim has been processed.
2.       substantiation is required (this is sent once card swipe settles from the bank).
3.       a flex card is declined (this notification is sent immediately).

Everyone who has a MyFlexOnline email will receive email notifications.  If you wish to opt for the text notification as well, you must sign up for this by following the above steps. You may change this option at any time.


Take advantage of the new convenient way of uploading your documents.

Upload your itemized statement/EOB to request reimbursement or substantiate debit card charges simply from your Mobile App or your MyFlexOnline account. No more faxing/mailing.

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